Booking conditions

Camping

Booking

Bookings are accepted for any day of the week and for any duration;  In the summer season (01.07 . 31.08.) bookings will not be accepted for less than 7 nights. Pitch allocation rests with the camping management, but if desired and available, specific pitch allocation is possible.

Advance Payment

For each holiday-week (from 4 nights) in the summer season we’ll ask for € 100,00 as deposit. We shall inform you in time about amount of payment, date and bank details. The received sum will be completely deducted from your camping fee. If your deposit does not reach us in time we are entitled to re-let the pitch without further notice.

In the off-season no down payment will be asked except for Superior-pitches.

Specific pitch allocation

Whenever possible and available we will of course gladly reserve a defined pitch for you without further costs. We however reserve the right to change initially assigned pitches if necessary. If you want to book a specific pitch in the summer season (e.g. special number, group bookings, units together... you confirm number of pitch named by us, in writing), we will charge € 20,00 per unit booked. With payment of this handling fee the requested pitch will be guaranteed. Handling fees will not be credited or refunded.

Fixing

Your booking is fixed on receipt of the deposit; you get a confirmation (via e-mail) and then nothing should get in the way of your visit! You are welcome to transfer the remaining amount to our account in advance or on our campsite at the latest one day before you leave (cash or ATM). Any additional agreements, on-air-information of any kind, are binding only if confirmed by us in writing.

Arrival / Departure

Arrival- and departure days are binding for both parties. Your touring pitch is available from 12:00 noon on the day of your arrival to 11:00am. on the day of departure. In case of late arrival or early departure, a cancellation fee of € 25,00 will be charged for each of the respective days. Unless you notify us of your delayed arrival your pitch will be held only until the following day without compensation.

Alterations

After you have paid your deposit you may wish to change some elements of the holiday (pitch, time,..). We shall try to meet your request, however, a charge of € 30,00 for any alteration may be payable.

 
Cancellation

Summer season: If you cancel your summer holiday 7 days before your arrival we will retain € 30,00 as administrative charge and return the rest of your payment. For last minute cancellations (1-7 days before arrival) we’ll keep 100% of the received payment.

Off-peak seasons: No cancellation fee will be charges (not apply to superior-pitches).

 

Protect yourself from the unexpected before and during your holiday and take out a TRAVEL INSURANCE:

www.europaeische.at

www.reiseversicherung.de

 

Jurisdiction: Court of jurisdiction is Villach. Governed by Austrian Law