Booking conditions

for your camping holiday

BOOKING

In summer season bookings will not be accepted for less than 7 nights. Pitch allocation rests with the camping management, but if desired and available, specific pitch allocation is possible. We however reserve the right to change initially assigned pitches if necessary.

If you want to book a specific pitch or units together, we will charge € 30,00 per unit booked. With this reservation fee the requested pitch will be guaranteed.

Pitches for overnight or a couple of days are sold only in house or can be pre booked max. 7 days prior the arrival (Subject to availability).

By accepting our offer you accept our booking and cancellation conditions.

 

ADVANCE PAYMENT / FIXING

The deposit is 30% of the total cost of the booked stay. After accepting the offer, you will receive an e-mail with a link to our billing partner Hobex, with the option of paying directly using Visa, Mastercard or instant bank transfer. The transferred amount fixes your booking, your holiday at the Berghof is thus secured, whereby the booked travel dates are binding in the summer season (01.07. - 31.08.2023). You will then receive a written confirmation by e-mail.

If we do not receive your deposit on time, we are entitled to allocate the camping pitch to someone else.

ARRIVAL / DEPARTURE

Arrival- and departure days are binding for both parties. Your pitch is available from 12 noon on the day of your arrival. On departure day you have to leave the pitch until 11am.

In case of late arrival or early departure you don’t pay the full price for these days but a fee of € 40,00 will be charged for each of the respective days in the summer season (01.07.23-31.08.24) In the low season (18.05.-30.06. and 01.09. - 08.09.2024) this fee will not be charged.

Unless you do not notify us of your delayed arrival your pitch will be held only until the following day until 12 o´clock without compensation.

ALTERATIONS

Any additional agreements, on-air-information or alterations of any kind are binding only if confirmed by us in writing. We will try to meet your request, however, a charge of € 30,- may be payable.

 

CANCELLATION

If you cancel your holiday 14 days before your arrival, we will retain € 40,00 as handling fee and return the rest amount of your prepayment. For last minute cancellations (1-14 days before arrival) or you’re not arrive without informing us, we’ll keep 100% of the received payment.

 

BOOKING

Bookings are accepted for any day of the week with a minimum of 3 nights. Pitch allocation rests with the camping management, but if desired and available, specific pitch allocation is possible. We however reserve the right to change initially assigned pitches if necessary.

If you want to book a specific pitch number or units together, we will charge € 20,00 per unit booked. With this reservation fee the requested pitch will be guaranteed.

Pitches for overnight or a couple of days are sold only in house, you can’t pre book under 3 nights.

By accepting our offer you accept our booking and cancellation conditions.

 

ADVANCE PAYMENT / FIXING

In the spring and autumn season, a deposit of 30% of the total cost of the booked stay is required for fixed pitch bookings, when booking a superior pitch or pitch in the first row by the lake. After accepting the offer, you will receive an email with a link to our billing partner Hobex, with the option of paying directly using Visa, Mastercard or instant bank transfer. The amount transferred fixes your booking, so your holiday at the Berghof is secured. You will then receive a written confirmation by email. If we do not receive your deposit on time, we are entitled to allocate the pitch to someone else.

In case of normal booking no deposit will be asked - you get the written booking confirmation after your agreement.

 

ARRIVAL / DEPARTURE

Arrival- and departure days are binding for both parties. Your pitch is available from 12 noon on the day of your arrival. On departure day you have to leave the pitch until 12 noon. Unless you do not notify us of your delayed arrival your pitch will be held only until the following day without compensation.

 

ALTERATIONS 

Any additional agreements, on-air-information or alterations of any kind are binding only if confirmed by us in writing. We will try to meet your request, however, a charge of € 30,- may be payable.

 

CANCELLATION

Cancellation until one day before the arrival day we charge € 40,00 cancellation fee and return the rest amount of your prepayment.

We retain 100% of the prepayment in case of cancellation on the day of arrival or you’re not arrive without informing us.

 

SUMMER SEASON (01.07. - 31.08.2024)

Dogs are not allowed on the campsite in the summer season.

 

SPRING, MIDDLE AND AUTUMN SEASON (26.04. - 30.06. and 01.09.- 02.11.2024)

Dogs are allowed with restictions in the low season.

  • leash duty
  • dogs are only allowed to swim in marked areas
  • sanitary buildings, beaches, sunbathing areas and playgrounds are dog-free zones
  • do not walk over other camping pitches

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