Booking conditions

BOOKING

In the summer season, bookings of the vacation homes are only possible on a weekly basis. Arrival and departure days are Saturday or Sunday. 

In the low season, the minimum stay is 7 nights with daily arrivals and departures.

In the spring and autumn seasons, we also accept reservations of 3 nights or more. Daily arrival and departure possible. 

We will only confirm the category when you book. Specific house numbers cannot be booked.

By accepting our offer, you agree to our booking and cancellation conditions. 

PREPAYMENT / FIXING

The deposit is 50% of the total cost of the booked stay. After accepting the offer, you will receive an e-mail with a link to our billing partner Hobex, with the option of paying directly using Visa, Mastercard or instant bank transfer. The transferred amount fixes your booking, your holiday at the Berghof is thus secured, whereby the booked travel dates are binding. You will then receive a written confirmation by e-mail.

In case your payment has not arrived in time we reserve the right to re-let the accommodation without further notice.

ARRIVAL / DEPARTURE

The accommodation is available from 3pm on the day of arrival. On departure day you have to leave until 10am. In case of a later arrival or earlier departure than booked, all relevant days must be fully paid.

ALTERATIONS

After you have paid your deposit and you may wish to change some elements of the holiday, we shall try to meet your request. However, a charge of € 30,00 for any alteration may be payable. Any alterations, additional agreements, on air-information of any kind, are binding only if it’s written confirmed by us.

SUMMER SEASON

If you cancel your holiday on short notice 1-30 days before arrival or you don’t arrive without informing us, we´ll keep 100% of the received payment.

For earlier cancellations up to 30 days before arrival we´ll charge € 40,00 as cancellation fee and will return the rest of your prepayment.

LOW SEASON and SPRING- AUTUMN

If you cancel your holiday 1-14 days before arrival or you don’t arrive without informing us, we’ll keep 100% of your prepayment.

Cancellation 15 – 30 days before arrival we’ll keep 50% of your prepayment, the rest amount will be transferred back.

For earlier cancellations up to 30 days before arrival we´ll charge € 40,00 as cancellation fee and will return the rest of your prepayment.

We would therefore recommend that you conclude a cancellation insurance.

Dogs are not allowed in the houses the whole year.